At Progress Zone, we prioritize transparency and customer satisfaction. Our refund policy outlines the conditions under which refunds may be issued for our financial services and products.
- Eligibility for Refunds
Refunds may be considered under the following circumstances:
Unauthorized transactions due to system errors or technical issues.
Duplicate charges due to payment processing errors.
Cancellation of services within the eligible refund period, as specified in the service agreement.
- Non-Refundable Services
Completed financial transactions that have been processed successfully.
Subscription or membership fees after the trial period.
Fees for advisory, consultation, or processing services that have been initiated or completed.
- Refund Request Credit
To request a refund, customers must:
Provide transaction details, including date, amount, and reason for the refund request.
Submit any required supporting documents for verification.
If Submitted documents is approved your Refund will credited within 5 to 7 Working days from our side.
Banking Timeline for refund credit to customer account is 3 to 7 days.
